Dubai shuts down rumours with new safety guide, confirms normal life

Authorities stress verified updates and discourage sharing unconfirmed information

Dubai emergency
Caption: Dubai confirms normal operations while issuing a safety guide with precautionary steps and official emergency contacts.
Source: File photo


DUBAI – Authorities in Dubai have reaffirmed that the city remains fully operational, urging residents and visitors to rely on verified information and avoid the spread of rumours.

The reassurance comes alongside the release of an official Safety Guide for March 2026, outlining precautionary steps to ensure public safety in various situations.

The advisory, issued by the Dubai Media Office, emphasises that daily life and essential services continue without disruption. Officials have stressed the importance of staying informed through trusted sources and verifying information before sharing it, particularly on social media platforms where misinformation can circulate rapidly.

Safety steps

The guide provides clear instructions for individuals in different scenarios, beginning with those indoors. Residents in homes or offices are advised to remain calm and avoid panic if they receive official alerts. Moving away from windows, balconies and glass surfaces is recommended, along with staying clear of open areas within buildings.

Authorities have also highlighted the importance of listening for building announcements or instructions from security personnel. Individuals are urged to remain in place until an official ‘all clear’ notification is received, reinforcing the need for patience and adherence to guidance during precautionary situations.

Outdoor measures

For those outdoors, the advisory outlines immediate steps to minimise risk. Individuals are encouraged to move indoors promptly and enter the nearest building when necessary. Standing near external walls, glass panels or open areas should be avoided at all times.

Drivers receiving alerts are instructed to park safely, exit their vehicles and take cover in a secure location. The emphasis remains on swift but calm action, ensuring personal safety while avoiding unnecessary panic.

The guidance also reiterates the importance of distancing oneself from windows and balconies, whether indoors or outdoors, as part of standard precautionary measures.

Official alerts

The document places strong emphasis on responding appropriately to official Ministry of Interior alerts received on mobile phones. Upon receiving such notifications, individuals are advised to stay calm, move to interior areas and wait for further instructions. Resuming normal activities should only take place after an official ‘all clear’ message has been issued.

Authorities have also warned against the circulation of unverified messages, including videos, voice notes or social media posts. Residents are encouraged to depend solely on official updates to ensure accurate information and maintain public order.

Emergency contact numbers remain active across the emirate, including Police (999), Civil Defense (997) and Ambulance services (998). Additional support lines such as Dubai Health Authority (800342), Dubai Health (80060) and Dubai Airports (04 224 5555) continue to operate, with all services fully staffed and available.

Officials have reiterated that these precautionary measures are part of ongoing efforts to maintain safety and preparedness, while confirming that the emirate continues to function as normal.